Mundpay is the winner of the 2025 Reclame AQUI Award
With more than 18,000 votes, Mundpay was the winner of the Reclame AQUI Award 2025 in the remittances, exchange, and transfers category.
A recognition that comes from outside, but is born every day within the company: in customer service, in processes, and in the way we relate to those who trust our platform.
More than a trophy, this award represents something the digital market values more and more: trust built in practice.
An award that reflects customers' real experience
Unlike rankings based only on campaigns or brand presence, the Reclame AQUI Award is the direct result of the opinion of real people. These are users who use the platform daily, face challenges, ask questions, solve problems, and evaluate how they were served.
Receiving this recognition with 18,000 votes shows that, in addition to technology and innovation, Mundpay delivers something essential for those who sell in digital: security in the relationship with the platform.
Close, accessible, and human customer service
Behind this award there is a clear choice: putting the customer at the center of decisions.
In practice, this translates into:
Human customer service, accessible and without barriers
Clear processes, which avoid noise and uncertainty
Operational responsibility, even in complex scenarios
Smart compliance, which protects without hindering the experience
We believe that good customer service is not only solving a one-off problem, but building a trusting relationship over time.
Trust is not promised, it is built
In the payments market, trust is not born from speeches. It is built in the details: in withdrawal predictability, clarity of information, transparency of decisions, and in the way each situation is handled.
This award reinforces something we have always defended: a payment method is not just fees.
It is peace of mind to operate, predictability to scale, and security to grow.
Leadership's view: trust as a long-term strategy
For Munday's CEO, Wellington Vicente, the recognition symbolizes much more than a good one-time result:
“Receiving the Reclame Aqui Award was a very important milestone for Mundpay. We were recognized as the highest-rated international payments platform in our category, and that carries enormous meaning for everything we are building.”
He reinforces that the award is a direct reflection of the company's culture:
“Since the beginning, Mundpay has dedicated itself daily to improving processes, investing in technology, strengthening the team, and evolving the service experience - both for sellers and end buyers.”
According to Wellington, customer experience is directly linked to business sustainability:
“We strongly believe that a well-served customer is not just a resolved problem, but a relationship built. This is directly linked to our long-term vision and to how we see sustainable business growth.”
And he concludes by highlighting the relevance of the award:
“The Reclame AQUI Award is especially relevant because it reflects users' real perception, based on customer service, transparency, and problem resolution. For us, this recognition validates that we are on the right path and reinforces the commitment to continue raising the standard of quality and relationship with those who trust Mundpay every day.”
A recognition that reinforces our commitment to those who sell in digital
If you sell in digital - whether with infoproducts, courses, mentoring, services, or e-commerce - you know that having a reliable payment method makes all the difference in day-to-day operations.
Mundpay remains focused on:
Evolving the sellers' experience
Strengthening the relationship with end buyers
Improving technology, processes, and customer service
Growing with responsibility and transparency
This award is not an endpoint. It is an incentive to keep doing better.
Thank you to those who trust Mundpay
Being the champion of the Reclame AQUI Award 2025 is a source of pride, but above all of gratitude.
To every customer who voted, trusted, and shared their experience: thank you.
We continue working every day to honor this trust.
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